Refund policy
Information about digital purchases, access, refunds, and customer support.
Last Updated: September 2026
About CleanPaws Method™
The CleanPaws Method™ is a premium digital product brand operated by BOULMAN GROUP LLC, a New Mexico limited liability company.
We create digital resources designed to help cat owners build cleaner, calmer, and more organized living spaces with their pets.
Digital Product Delivery
All CleanPaws Method™ products are digital products delivered electronically. No physical shipping is required.
After completing your purchase, access details are provided through the email address used during checkout.
Refund Eligibility
Because digital products provide immediate access after purchase, refunds are generally not available once the product has been delivered or accessed.
However, we care about every customer's experience. Refund requests may be reviewed in situations including:
- Technical problems preventing access to your purchase
- Duplicate payments
- Incorrect transaction issues
How To Request Support
If you experience any issue with your order, please contact our support team with your purchase details.
Our team reviews each request individually and works to provide a helpful solution as quickly as possible.
Contact Information
Email:
hello@thecleanpaws.store
BOULMAN GROUP LLC
The CleanPaws Method™
8206 Louisiana Blvd NE, Ste A #9389
Albuquerque, NM 87113
United States